| Pre-Sales
Questions |
| If you
didn't find answer of your query Click
Here to contact us |
| ? |
What method of
payment do you accept? |
 |
We accept all
major Credit Cards MasterCard, Visa and AMEX |
| ? |
What happens if I go over
the bandwidth for my package? |
|
You will be e-mailed when
you are near to your limit. If you still exceed
your limit, you will be charged at the standard
rate or asked to upgrade your account. |
| ? |
Do I have to sign a contract? |
|
No, there are no contracts. |
| ? |
Can I upgrade to another Plan
at any time? |
|
Yes you can upgrade to a higher
plan or downgrade to a lower plan at any time.
Just e-mail us and we will arrange the payments
and upgrade your plan. |
| ? |
Once I have purchased a plan
when is it activated? |
|
All accounts are setup within
10 Minutes. |
| ? |
If you change your Plans what
happens to your existing Plans? |
|
You will have the option to
keep your old account or upgrade to your new one. |
| ? |
Are there any hidden costs
or do I just pay the monthly rental? |
|
You only pay the monthly or
yearly price of your plan. |
| ? |
Am I allowed to have any of
the following scripts, PHP & CGI? |
|
Yes, all these scripts come
with every account. |
| ? |
What Databases are supported
on your server? |
|
We support MS SQL Server,
MySQL, PGSQL and MS Access. |
| ? |
Are Frontpage extensions supported
by you? |
|
Yes, we support Frontpage
extensions. |
| ? |
Do I get a control panel?
If so do you have an example to show? |
|
Yes you will have a control
panel, where you can add new e-mail address, view
stats and much more. You can view a demo by loging
into demo account. |
| ? |
Will you host Adult sites? |
|
No, we do not host Adult Sites. |
| ? |
Will you host Warez sites?
|
|
No we will not host any site
of this kind. |
| ? |
Where are the servers located?
|
|
Hosting Servers are located
in USA. |
| ? |
Can I have Mp3 sites? |
|
You can not have dedicated
MP3 download sites, although you can place MP3s
on your server for download. |
| ? |
What is osCommerce? |
|
osCommerce is a powerful PHP
based shopping cart. |
| ? |
Do you support osCommerce? |
|
Yes, we do support osCommerce. |
| ? |
Can I have a private IP? |
|
Yes, private IPs are available
on request for a valid reason. |
| ? |
What Control Panel do you
provide? |
|
We provide The HSPHERE control
panel system is one of the most powerful and robust
control panels in the hosting industry |
| ? |
What features does this control
panel has? |
|
You will be able to manage
Email accounts (with all e-mail features), mailing
lists, Databases, Shopping Cart, Web Shell |
| ? |
What is Web Shell? |
|
Web Shell is a most powerful
web based file manager where you can access your
site files, create directories, upload and delete
files, and zip and unzip files. |
| ? |
What version of MySQL do you
support? |
|
We will always do our best
to run the latest versions of applications such
as MySQL, and will keep up to date with any patches. |
| ? |
I already have a domain name,
can you host it? |
|
Yes, all you will need to
do is change the domain DNS settings. |
| ? |
Does any plan has SSH or Telnet
access? |
|
All accounts do now have SSH
access. |
| ? |
Will I get a static IP with
a Plan? |
|
You can purchase a static
IP for a one time fee of $20. |
| ? |
Do you support the ability
to host other sites using sub-domains? |
|
Yes we do. |
| ? |
Do you support mailing lists? |
|
Yes, we do support mailing
lists. |
| ? |
Can I create DSN? |
|
Yes you can create
your own DSN for your databases like MS Paradox
Driver (*.db ), MS Access Driver (*.mdb), MS Visual
FoxPro Driver, MS dBase Driver (*.dbf), MS Excel
Driver (*.xls), SQL Server,
MySQL ODBC 3.51 Driver, PostgreSQL |
